Ticket delivery policy

Ticket delivery policy

Ticket form: Electronic ticket/ Physical ticket
Ticket receipt process
After you complete payment for ticket booking on jp-expo.com.vn, the system will email ticket information and financial invoice (if required) to your email address and phone number. registered goods.

You will use electronic tickets to exchange paper tickets at the check-in counter at the exhibition. Tickets can only be used to visit according to the time frame and date stated on the ticket. Please arrive on time, and each ticket is only valid for one visit.

Visit address: 8th Floor, Gigamall Shopping Center, 240–242 Pham Van Dong, Hiep Binh Chanh, Thu Duc, Ho Chi Minh

Ticket checking policy
You need to check the correct ticket information before payment and after receiving the ticket via email.

After about 2 hours from the time of successful ticket payment, if you do not receive tickets via email or in cases where you do not receive accurate ticket information or the number of tickets is incorrect, you can contact Hotline directly: 0909 373 991 or info@jp-expo.vn for quick and timely support.

Responsibility for ticket delivery
info@jp-expo.vn is responsible for providing tickets according to the requirements and service standards set forth.

We will provide documents related to exhibition services when requested by competent state management agencies during the service implementation process.